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Mission Moments

Our Mission In Action: A Tale of Comprehensive Support

Date: July 17, 2024Author: Noel Santos

A Tale of Comprehensive Support

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Recently, an individual walked through our doors seeking guidance because they weren’t sure about what assistance they needed. Initially, they were in search of information and referral services. Little did they know, their journey with us would lead to a transformative experience that touched multiple aspects of their life.

Upon arrival, our graduate intern conducted a thorough assessment, revealing their pressing need for support. Their situation was complex; their parents battle with schizophrenia weighed heavily on them, leaving them desperate for guidance on navigating the system and managing their parents condition.

Since they were facing numerous challenges, compounded by their parents inconsistent treatment regimen, our team connected them with our Project F.ER.S.T. counselor. Project F.ER.S.T. provided invaluable assistance, helping them navigate through the labyrinth of resources and stabilize their family situation.

Recognizing the need for more intensive therapeutic intervention, they were then transitioned to our Intensive Family Support Services (IFSS) program. Here, they found solace in weekly sessions with a dedicated counselor, where they learned crucial coping mechanisms, communication skills, and the importance of setting boundaries.

As their needs evolved, so did our support. Recognizing their need for specialized psychiatric care and additional resources, they were referred to our Center for Behavioral Health (CBH) outpatient program. There, they found not only psychiatric support but also tailored therapy sessions designed to address their individual needs.

Beyond therapy, noticing their broader needs for employment and community support, they were connected with our Integrated Case Management Services (ICMS). Now, they benefit from comprehensive case management, attending respite and socialization programs, and receiving support towards securing employment—all under the umbrella of our agency.

MHA’s open-door policy ensures that nobody is turned away. Our initial assessment process helps MHA really tap into, “Let’s talk about what's going on now. What made you come into the Mental Health Association? Why did you decide today to walk into our door?” If we are unable to offer the specific support someone seeks, we are committed to making connections with other organizations that are able to assist.

The generosity of supporters like you ensures that individuals who walk through our doors receive comprehensive care, addressing not just their immediate needs but also empowering them to thrive in all aspects of life. The individual in the story above has now found stability, purpose, and a network of care that addresses their needs as a whole person. As they continues on this journey towards self-sufficiency, we remain committed to walking alongside them every step of the way.